Please allow up to 2-5 business days for orders to be dispatched, as each candle is handmade to order in our Christchurch studio.
SHIPPING
New Zealand
We offer a flat rate NZ urban shipping at $9.99 (delivery 2-4 business days after dispatch)
We offer a flat rate NZ rural shipping at $15.00 (delivery 3-5 business days after dispatch)
Free standard shipping for both urban and rural over $95 (delivery 2-5 business days after dispatch)
International
Australia (14-30 business days)
We offer a flat rate shipping at $35
USA, UK & CAN
(14-30 business days)
We offer a flat rate shipping at $60
Studio Blaze is responsible for shipping the product, while the customer is responsible for any import costs or duties, if applicable.
DELIVERY
Tracking details for your order will be sent to the email address provided at checkout once your order has been dispatched.
Products will be delivered to the address entered at checkout. We are not responsible for incorrect or insufficient addresses provided by the customer. Any parcels returned to Studio Blaze due to an incorrect address will incur an additional delivery charge. Deliveries accepted by anyone at the address provided are the customer's responsibility.
Please note that we do not accept returns or exchanges. However, if your order is damaged in transit, please email a description of the damage along with photographic evidence to hello@studioblazecandles.com within 48 hours, and we will make it right for you!